Victim of Crime

Help and advice available if you have been a victim of crime

What is Victim First?

Victim First is a free, independent and confidential service for victims and witnesses of crime and antisocial behaviour in Leicester, Leicestershire and Rutland. This victim-led service is designed to ensure that the needs of the victim and witness are put first and foremost at every stage of the justice process.

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Victim First provides practical and emotional support to help victims and witnesses cope and recover from their ordeal. Victim First offers all victims the opportunity to engage in Restorative Justice. This always takes place in a safe environment, and enables victims to communicate with the offender to talk about the harm that has been caused and find a way to repair that harm.

Victim First no longer provide Pride Alarms. They do however offer a service called 24-7 Locks to increase the security of a property.  24-7 Locks can come out to make an assessment of a property and can provide security measures, such as, locks and alarms.

Victim First offers:

  • Emotional support
  • Information and advice
  • Access to specialist support
  • Restorative justice
  • Mental health support
  • Crime prevention measures
  • Advocacy
  • Access to hardship fund

Contacting Victim First:

Victim First provides information and support for anyone affected by crime. Help is just a phone call away. You can call Victim First whether the crime is recent or in the past, and whether or not you want to report it.

Victim First Helpline: 0800 953 95 95

Email: support@victimfirst.pnn.gov.uk

The phone lines are open from:

Monday – Friday – 8am-8pm

Saturday – 9am-5pm

Calls are confidential.

Can’t find the information on the website or need further support? You can fill in our online form below (red self-referral button in the bottom right corner) and we will get back to you within two working days.

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